Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a full-service solution integrating DevOps.
Opens up a new dimension of monitoring for IoT environments.
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.
Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.
Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes
ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based geolocation and enhanced application path tracking.
Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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