Sunday, 19th January 2020
NEWS

Over half of outages are avoidable

LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to experience an outage so severe it will make national media headlines with 35% expecting job losses.

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NEWS

Aperam selects HCL Technologies to transform end-user experience

HCL to transform the end-user experience and IT operations for Aperam through best-in-class services based on artificial intelligence and automation.

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NEWS

Enterprise cloud complexity makes IT performance extremely difficult to manage

Digital transformation, migration to the enterprise cloud and increasing customer demands have tech leaders looking to AI for the answer.

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NEWS

Performance focuses on endpoint issues

New product helps improve end-user experience by empowering organisations to manage the operational performance of endpoints at scale.

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NEWS

Survey explores tech skills gap

Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

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NEWS

Legacy IT operations management stalls digital development

New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.

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CA Technologies has marked a major milestone in the company’s autonomous strategy with the availabil...
Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.
s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer sat...
Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and monitori...
Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...
Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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