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NEWS

ElectraLink selects DXC Technology to deliver transformative digital IT platform

DXC Technology has signed an agreement with ElectraLink, the central body responsible for operating the data hub underpinning the UK energy market, to deliver a transformative digital platform that will enable ElectraLink to drive cost-efficient, innovative new services for customers.

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Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an ITIL-based approach across its business.

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ScienceLogic expands in EMEA

Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever recorded.

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SUSE Manager 4 makes IT transformation more cost effective and secure

SUSE Manager for Retail 4 is also available, delivering open source infrastructure management tailored specifically for the retail industry.

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Getronics establishes Global Service Center in South Carolina

Global Information and Communications Technology services provider, Getronics, is establishing a new Global Service Center in Greenville County, South Carolina.

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SolarWinds launches SolarWinds Service Desk

The SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity.

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Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
2019 set to be the year of adaptive workspace management.
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Integration of PRTG Network Monitor with Martello’s Savision iQ provides network administrators a co...
One of Silicon V.alley’s most exciting technology companies invites Europe’s best software engineers...
SignalFx, a leader in real-time cloud monitoring and observability for infrastructure, microservices...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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